Return & Refund Policy

At MIRAVAWEAR, we are committed to ensuring customer satisfaction by offering a clear and fair return and refund process. Please review the policy below carefully before making a return request.

Return Eligibility

We accept returns under the following conditions:

Items must be requested for return within 30 days of delivery.
Items must be unused, unworn, and in original condition.
All original packaging, tags, and accessories must be included.
Proof of purchase (order confirmation) is required.

Items that do not meet these conditions may not be eligible for return.

Non-Returnable Items

For hygiene and safety reasons, certain items are not eligible for return, including:

Items that have been worn, washed, or damaged after delivery.
Final sale or clearance items (if applicable).
Items without original packaging or tags.

Return Process

To initiate a return, please contact our support team at:

service@miravawear.shop

Please include:

Order number
Item(s) you wish to return
Reason for return
Clear photos, if applicable for damaged or incorrect items

Once your return request is approved, we will provide return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost return packages.
Return shipping fees are non-refundable.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be processed to your original payment method.
Processing time is typically 5–10 business days, depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos. We will offer a replacement or full refund at no additional cost.